What Toyota’s Customer Satisfaction Win Teaches Us About the Future of Aftersales

Toyota has topped the charts for used car customer satisfaction, but what does this mean for the wider industry? We explore how franchised dealerships can use AI to turn high sales NPS into lifelong service loyalty.

source https://ae2.io/news/what-toyota-s-customer-satisfaction-win-teaches-us-about-the-future-of-aftersale-mwbrs5ob

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