Posts

Why Rising Used Coupe Values Point to a New Aftersales Strategy for UK Dealerships

As used coupe prices climb due to shrinking new model availability, franchised dealerships must pivot their focus toward long-term retention and AI-driven aftersales engagement to protect margins. source https://ae2.io/news/why-rising-used-coupe-values-point-to-a-new-aftersales-strategy-for-uk-dealershi-mpqkodjn

Honoring a Legacy of Excellence in Aftersales: Why People and Performance Matter

Following the passing of industry veteran Andy Robson, we reflect on the vital role of parts and aftersales in the UK automotive sector and how technology supports the teams driving these operations. source https://ae2.io/news/honoring-a-legacy-of-excellence-in-aftersales-why-people-and-performance-matter-mpp58lh3

The EV Price Reversal: How Franchised Dealerships Can Turn High Volume into Long-Term Loyalty

As new electric vehicle prices dip below petrol counterparts for the third consecutive month, dealerships must prepare for a massive shift in aftersales demand and digital-first customer engagement. source https://ae2.io/news/the-ev-price-reversal-how-franchised-dealerships-can-turn-high-volume-into-long--mpnpsqj9

The High Street is Bouncing Back: Why Franchised Dealerships Must Modernise to Keep Pace

As retail footfall grows for the first time in years, franchised dealerships have a unique opportunity to capture renewed consumer interest through seamless digital-first experiences. source https://ae2.io/news/the-high-street-is-bouncing-back-why-franchised-dealerships-must-modernise-to-ke-mpmacvma

The Used EV Boom: Why Surging Demand Demands Smarter Aftersales Management

As the used EV market heats up and stock levels tighten, franchised dealerships must pivot their focus toward long-term customer retention and workshop efficiency to capitalise on the electric transition. source https://ae2.io/news/the-used-ev-boom-why-surging-demand-demands-smarter-aftersales-management-mpkux3vh

Why Exceptional Customer Care is the Future of the Franchised Dealership

Following Wessex Garages' recent success at the AM Awards, we explore why human-centric service remains the gold standard and how AI can empower staff to reach these heights. source https://ae2.io/news/why-exceptional-customer-care-is-the-future-of-the-franchised-dealership-mpjfha4f