Posts

The 2CV’s Electric Rebirth: Why Affordable EVs Demand Smarter Aftersales

Citroën’s plan to revive the iconic 2CV as an affordable EV signals a shift toward mass-market electrification. Here is how franchised dealerships can prepare their service departments for a new generation of EV owners. source https://ae2.io/news/the-2cv-s-electric-rebirth-why-affordable-evs-demand-smarter-aftersales-mpi01d01

Beyond Data Visualization: How AI Bridges the Gap Between Insight and Action

Pinewood.AI’s latest BI updates highlight the industry's shift toward data-driven decision-making. Learn how AutoEngage turns these insights into automated results for dealership aftersales. source https://ae2.io/news/beyond-data-visualization-how-ai-bridges-the-gap-between-insight-and-action-mpgklhsb

The End of the Manual Gearbox: Why Modern Service Tech is the Real Driver of Future Retaining

As manual cars phase out by 2030, franchised dealerships must pivot their service departments to focus on high-tech customer engagement and workshop efficiency. source https://ae2.io/news/the-end-of-the-manual-gearbox-why-modern-service-tech-is-the-real-driver-of-futu-mpf55mx5

New Leadership at Group 1 Automotive: Navigating the High-Tech Future of Franchised Dealerships

As Group 1 Automotive welcomes a new CEO, we explore how leadership transitions in the UK’s top dealer groups are signals of a wider move toward digital transformation. source https://ae2.io/news/new-leadership-at-group-1-automotive-navigating-the-high-tech-future-of-franchis-mpdpptxq

How UK Vauxhall dealers can handle the Takata airbag recall surge

The Takata airbag recall is flooding Vauxhall aftersales lines with worried owners. Here is how UK franchised dealers can absorb the surge without burying their BDC — and turn it into a retention opportunity. source https://ae2.io/news/vauxhall-takata-airbag-recall-dealer-guide

Swansway Director Criticises Cazoo's Failed Business Model

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Scathing Review of Cazoo by Swansway's Peter Smyth Peter Smyth, director at Swansway, provided a critical analysis of Cazoo and its founder Alex Chesterman during a recent Car Dealer Podcast episode. Smyth labelled Cazoo’s business model as fundamentally flawed, describing the company’s initial plans as unrealistic and fictional. In a candid discussion on the Car Dealer Podcast, sponsored by JATO, Swansway director Peter Smyth gave a harsh critique of Cazoo, the once-promising used car dealer now in administration, and its founder, Alex Chesterman. Smyth, who previously featured in a 2022 special film on Cazoo, highlighted several issues with Cazoo's business model and Chesterman's approach, attributing their downfall to these flaws. Cazoo's Unrealistic Ambitions Smyth began by dismissing Cazoo's initial prospectus as "a work of complete fiction," likening it to a fantasy novel by JK Rowling. He criticised Chesterman's bold claims, including the am...