AutoEngage

Following the passing of industry veteran Andy Robson, we reflect on the vital role of parts and aftersales in the UK automotive sector and how technology supports the teams driving these operations. source https://ae2.io/news/honoring-a-legacy-of-excellence-in-aftersales-why-people-and-performance-matter-mpp58lh3

As new electric vehicle prices dip below petrol counterparts for the third consecutive month, dealerships must prepare for a massive shift in aftersales demand and digital-first customer engagement. source https://ae2.io/news/the-ev-price-reversal-how-franchised-dealerships-can-turn-high-volume-into-long--mpnpsqj9

As retail footfall grows for the first time in years, franchised dealerships have a unique opportunity to capture renewed consumer interest through seamless digital-first experiences. source https://ae2.io/news/the-high-street-is-bouncing-back-why-franchised-dealerships-must-modernise-to-ke-mpmacvma

As the used EV market heats up and stock levels tighten, franchised dealerships must pivot their focus toward long-term customer retention and workshop efficiency to capitalise on the electric transition. source https://ae2.io/news/the-used-ev-boom-why-surging-demand-demands-smarter-aftersales-management-mpkux3vh

Following Wessex Garages' recent success at the AM Awards, we explore why human-centric service remains the gold standard and how AI can empower staff to reach these heights. source https://ae2.io/news/why-exceptional-customer-care-is-the-future-of-the-franchised-dealership-mpjfha4f

Citroën’s plan to revive the iconic 2CV as an affordable EV signals a shift toward mass-market electrification. Here is how franchised dealerships can prepare their service departments for a new generation of EV owners. source https://ae2.io/news/the-2cv-s-electric-rebirth-why-affordable-evs-demand-smarter-aftersales-mpi01d01