Posts

The Used EV Boom: Why Surging Demand Demands Smarter Aftersales Management

As the used EV market heats up and stock levels tighten, franchised dealerships must pivot their focus toward long-term customer retention and workshop efficiency to capitalise on the electric transition. source https://ae2.io/news/the-used-ev-boom-why-surging-demand-demands-smarter-aftersales-management-mpkux3vh

Why Exceptional Customer Care is the Future of the Franchised Dealership

Following Wessex Garages' recent success at the AM Awards, we explore why human-centric service remains the gold standard and how AI can empower staff to reach these heights. source https://ae2.io/news/why-exceptional-customer-care-is-the-future-of-the-franchised-dealership-mpjfha4f

The 2CV’s Electric Rebirth: Why Affordable EVs Demand Smarter Aftersales

Citroën’s plan to revive the iconic 2CV as an affordable EV signals a shift toward mass-market electrification. Here is how franchised dealerships can prepare their service departments for a new generation of EV owners. source https://ae2.io/news/the-2cv-s-electric-rebirth-why-affordable-evs-demand-smarter-aftersales-mpi01d01

Beyond Data Visualization: How AI Bridges the Gap Between Insight and Action

Pinewood.AI’s latest BI updates highlight the industry's shift toward data-driven decision-making. Learn how AutoEngage turns these insights into automated results for dealership aftersales. source https://ae2.io/news/beyond-data-visualization-how-ai-bridges-the-gap-between-insight-and-action-mpgklhsb

The End of the Manual Gearbox: Why Modern Service Tech is the Real Driver of Future Retaining

As manual cars phase out by 2030, franchised dealerships must pivot their service departments to focus on high-tech customer engagement and workshop efficiency. source https://ae2.io/news/the-end-of-the-manual-gearbox-why-modern-service-tech-is-the-real-driver-of-futu-mpf55mx5

New Leadership at Group 1 Automotive: Navigating the High-Tech Future of Franchised Dealerships

As Group 1 Automotive welcomes a new CEO, we explore how leadership transitions in the UK’s top dealer groups are signals of a wider move toward digital transformation. source https://ae2.io/news/new-leadership-at-group-1-automotive-navigating-the-high-tech-future-of-franchis-mpdpptxq